Saturday, February 02, 2008

How to use a Macy's gift card to buy shoes from Marshalls: a lesson in customer service.

We set off today to find a new pair of brown shoes for Erin's growing feet. Erin was given a Macy's gift card for Christmas and this seemed to be the perfect way to use it, since Macy's doesn't have a maternity department. We arrive at the Tacoma Mall Macy's and go through their selection of shoes, only to find a pair that almost works. We make the purchase anyway, exceeding our $50 gift card by $37. Knowing that we may get a better deal, we headed to the Super Mall Outlets. There at Marshalls, Erin found her favorite shoes, by Born, in the size, color, and comfort that she was looking for. The price tag? $50. Excited by this great find, but bummed for making the initial purchase, Erin was feeling anxious about her shoe buying adventure. I told her it was okay, we could go back to Macy's and get a refund on the first shoes. As we drove back, we wondered how they would perform the refund. Our question was answered when the clerk asked, "You want this all back on the credit card then?" Without pause, "Yes." came simultaneously from our lips. And that is how you use a $50 Macy's gift card to buy shoes from Marshalls.
In other objectives for the day: Erin's fingers aren't a slim size 5 any longer and her wedding and engagement rings don't want to fit as they once did. Since the sight of a bare finger is too much and sometimes leads to near tears, she wanted a temporary replacement ring. We searched several stores including Wal-Mart for a $15 CZ ring that would still give the appearance that she was still married. Side note: did you know that Wal-Mart keeps their CZ rings behind the glass counter for a sales representative to show you? Wierd. I thought that the ring should be a little different from her real one and perhaps have some colored stones just to be fun, but she was set on having one that looks similar to her real ring. We didn't purchase any because the options are either too "blingy" or of the incorrect size. However, a girl at Macy's said that they could resize it for us for $20.
Distance between Tacoma Mall and Super Mall - 16 miles
CZ - cubic zirconia - a synthetic diamond simulant
What Joshua Wanted - Duck Shoes - Got 'em


Rachel said...

so did erin get her resl ring resized or the cz ring resized?

My ring is still very tight and I rarely wear it. I refuse to get it resized until my weight is readjusted too. But I wouldn't wear it at home anyway. Princess cut solitare = deep gashes in squirmy baby during diaper changes.

Jenna Hoskinson said...

What are duck shoes???

Joshua said...

They are shoes that are mostly rubber around the foot with increased traction for snowy or wet conditions. We're vacationing to the mountains in a couple of weeks, and I wanted a pair. I'll post a picture of them after our trip.

Rachel said...

You didn't answer my question!

Erin said...

Rachel, we didn't do either. I am ringless and looking like an unwed mother. :(

Rachel said...

you can always wear it on a chain. It just scared me that I would break the chain and lose my ring.

Jay said...

I think I have duck shoes!